Health, Safety, Security & Environment
Safety and environmental responsibility come before productivity. This is not a policy statement it is embedded in how we operate every day, at every port, for every client.
ISO CERTIFICATION
WaterFront is one of the few global ship agencies with ISO certification for Hub Agency Services. All certifications are issued by DNV.
ISO 9001:2015 (Quality Management System)
ISO 14001:2015 (Environmental Management )
ISO 45001:2018 (Occupational Health & Safety ).
This underscores our dedication to maintaining the highest standards in quality, environmental management, and occupational health & safety.
WORKFLOW INTEGRATION
Our Agency Management System embeds HSSE into every part of our operations not just as a reporting layer, but as live KPIs and alerts within our operational workflows. Finance, documentation, and operations are all measured against HSSE objectives in real time.
INCIDENT REPORTING
All WaterFront staff have access to our internal observation app for reporting incidents, near misses, and safety hazards not just when something goes wrong, but proactively. We are building a culture where every employee identifies and reports hazards that don’t directly affect their role.
ITIC MEMBERSHIP
WaterFront Maritime Services FZCO is a senior member of ITIC (International Transport Intermediaries Club), with minimum general liability coverage of USD 1,000,000 per occurrence.