About WaterFront Maritime Services
WaterFront Maritime Services is a global ship agency delivering local, regional, and global solutions to Traders, Charterers, Owners, Operators, and Ship Managers. With 500+ offices across 90+ countries, we facilitate the efficient global movement of dry, liquid, and gas commodities. Our four Global Operations Centres in Houston Texas, Panama, Rotterdam, Dubai, Chennai, and Shanghai provide 24/7/365 coverage and a single point of accountability for every port call.
MACN Member | TRACE Certified | ISO 9001:2015 | ISO 14001:2015 | ISO 45001:2018 | ITIC Senior Member
Owned by Two of the World's Leading Regional Ship Agencies
WaterFront is jointly owned by Ben Line Agencies, founded in 1825 and covering the Asia-Pacific region with nearly two centuries of expertise, and Sharaf Shipping Agency, established in 1976 and covering the Middle East, Indian Subcontinent, and Africa. This ownership structure gives WaterFront unmatched regional depth, financial stability, and boots-on-the-ground knowledge that a standalone global agency cannot replicate.
EXPLORE OUR COMMITMENTS
Where excellence, innovation, and global leadership converge to redefine the maritime experience.
Mission Statement
Building long-lasting partnerships with our customers, network partners, and suppliers. We are committed to providing professional, tailor-made solutions that save time, save money, and reduce risk.
Vision Statement
Exceeding our customers’ expectations by providing professional and reliable services across our global network.
Our Core Values
Excellence
Every port call handled to the highest standard — no exceptions, no excuses.
Service
Responsive, personalised support from agents who know your port and your business.
Efficiency
Streamlined operations and data integration that reduce delays and cut unnecessary costs.
Innovation
Continuous improvement in how we operate from our management system to our market intelligence platform.
